How to Make a Resume That Gets Results
Here
it is, straight from a Hiring Manager. You'll learn how to make a
resume that gets attention and gives you the best shot at an interview.
Yes,
an interview – not a job. Remember: a resume, no matter how well
written, will not get you a job. Interviews get you jobs. The purpose
of your resume is to get you interviews.
What the Hiring
Manager Wants
to See
As
a hiring manager, the number one thing I'm looking for in a resume is
not how pretty it looks, not how well you're able to use font types and
sizes, and certainly not how expensive the paper is that it's written
on.
Sure, when you make a resume it should be
neat,
clean and
easy to read, but don't spend a lot of time on the physical appearance.
What the hiring manager wants most is one
thing:
how well do
your specific skills and experience match the requirements of the job.
Everything else is of secondary importance.
It's all About the Job
As
a hiring manager, I don't want to have to plow through your resume and
guess what type of job you're looking for. When you make a resume, you
should have already done your research and sent me a resume
specifically targeted to the job I have open.
The job posting
almost always gives you much of what you need to know when you make a
resume. It usually lists the experience and qualifications required.
Your resume needs to clearly and specifically demonstrate that you have
those exact qualifications and experience.
Yes, this means when
you make a resume, you must customize it for each opening you apply for
if you want to maximize your chances for an interview.
Remember:
A hiring manager (for example, me!) usually only looks at your resume
for about 30 seconds or less. If you don't grab me right away by
clearly showing how your qualifications match my specific job, you
won't be further considered. The resumes I put aside for further
consideration are the ones that clearly demonstrate they contain the
skills and experience that align closest with my opening.
Types of Resumes
There are two basic resume formats:
- Chronological (see sample here)
- Functional (see sample here)
Chronological
The chronological
resume lists your prior employers in order,
beginning with the most
recent one first and working backward (this is because hiring managers
are most interested in your recent experience). When you make a resume,
remember that this is by far the most common format used and is the one
most hiring managers are used to seeing and prefer. When in doubt, use
the chronological format. It's the easiest to write and is the correct
choice most of the time.
Functional
The functional
resume
focuses on listing your skills and education first and your employment
history at the end. When you make a functional resume, no details of
your various jobs are given except the dates you were employed at each
company, in date order – most recent job first. This is a good format
if you've had a lot of previous jobs and want to highlight your skills
and experience, and downplay the number of employers. The functional
format is best for lower level and entry positions.
There is
also a third resume format, called a Combination resume. It combines
the skills-based Functional resume with the employer based
Chronological resume. It does this by listing your most important
skills on top, followed by the traditional Chronological resume format.
As a Hiring Manager, I find this format to be redundant. I think you
can accomplish the same thing with a strong summary statment at the
beginning of a chronological format resume.
Resume Format Tips
Length
I can't tell you how many times I've
received
resumes that are three, four, even five pages long. This is not only
unnecessary, but frequently backfires. When you make a resume, if you
haven't convinced me that you're a viable candidate on the first page,
I probably won't read any further.
As a hiring manager, here's my best
advice on
resume length:
- If you've had three prior employers or
less,
keep your resume to one page.
- If
you've had more than three employers, or your field requires detailed
technical or engineering skills and you need a longer resume to
demonstrate you have all the qualifications, it's okay to have two
pages - but no more. But your most important information needs to be on
the first page. If you don't sell me here, I won't make it to the
second page.
The bottom line is that if I make it to
the
second page and you haven't sold me by the end of that one, you aren't
going to sell me at all. Most of my interest is in your last two or
three employers anyway, so concentrate on this experience. Abbreviate
the information for more than three employers in the past.
Sections to Include
When you make a resume, there are four
sections it
must include (see the chronological
and functional
resume samples for how each section should look):
1. Name and contact information
In
addition to your name and address, be sure to include a phone number
where you can be reached during the daytime, and a phone number where
you can be reached at night. In today's world, an email address is
mandatory, so before you make resume, if you don't have an email
address you'll need to obtain one.
2. Summary Statement
A
summary statement should appear at the top of your resume, after your
name and contact information and before any other information.
A
summary statement is your chance to summarize accomplishments or
experience that is directly related to the job for which you're
applying. Two or three bullets containing keywords relevant to the job
opening can grab a hiring manager's attention and better ensure you're
entire resume will be read. See the chronological resume sample for
what a good summary statement looks like.
3. Experience and Employment
Information
With a chronological
resume, your experience will be included with
each employer you list.
With a functional
resume, your experience and skills will appear
first in one section,
followed by your employment history in a separate section. Your skills
should be categorized and listed as short bulleted statements under
each category. Your employment history should only list the company,
job title and dates.
4. Education
If education is a
primary qualification for the job, you should list it up front in your
Summary Statement. Otherwise, education should be the last section of
your resume.
List your degrees or other relevant
education is
reverse date order. Begin with the educational institution name,
followed by location, degree/certification and emphasis, and date
obtained. If you're degree is within the last three years and you had a
high grade point average (3.5 or above), include it.
Word Processing Vs.
Scanable Vs.
Electronic Resume Formats
There are three formats you'll need
create for
your resume.
Word Processing Format
This is simply the version you create on
a PC,
using word processing software.
Almost
all companies that allow you to submit your resume as an electronic
attachment will accept documents created using Microsoft Word. In fact,
many companies specifically tell you to attach your resume as a Word
file, so you should be sure to have a Word version stored somewhere
that you can send electronically.
Scannable Format
A scannable resume is a paper resume that
is
formatted to be easily read by a scanner.
Many
companies today will optically scan your paper resume into a computer
program that can read the scanned image and create a database of your
skills, degrees and accomplishments in the form of "key words" that can
later be searched.
Your scannable resume can be the same as
your word processing format (by the way, you did create one in Word,
didn't you?), as long as you make the following modifications to make
it easier to scan:
- Use a standard font such as Times New
Roman and
either 11 or 12 point font size
- Make sure to use key words that relate
to the
job for which you're applying
- Avoid underlining and italics, as they
are hard
to read by a scanner
- Don't staple or fold your resume
- Avoid graphics or shading of any kind
- Your resume should be on 81/2 x 11
white or
light colored paper and printed with a high quality printer.
Electronic Format
Sometimes
you'll be asked to submit your resume in a plain text electronic
format, so be sure to include this format when you make a resume. This
format is also good for when you want to include your resume in the
body of an email instead as an attachment (some companies request this,
so it's best to be prepared).
Here too, you can use your word
processing format and convert it into a plain text format. Here's some
general instructions on how to convert a Word document to plain text:
- Open your Word document, select the
File
command and choose Save As.
- In the "Save As" box at the bottom,
select
"Plain Text" and click "Save".
- Close the document you're working on
and reopen
the plain text version.
- Delete any grapics that may remain,
such as
lines, images and bullet points. Replace bullet points with asterisks.
- Change the font type to Arial.
- For emphasis and to introduce major
sections,
use all uppercase letters instead of bold or underlining.
- hen
you're done, save the file and reopen it again to see how it looks.
Make any additional format changes that may be necessary.
- Try
sending an email to yourself (or a friend) with your electronic resume
in the body of the message rather than as an attachment, to see how it
looks.
General Resume Writing Tips
Here are some resume writing tips that apply
regardless of which format
you choose when you make a resume:
- Make
sure your resume contains the keywords that apply to the job opening
for which you're applying. By keywords, I mean the words or short
phrases that might be used to find your qualifications in a resume
database. What's the best source for keywords? Why, the nouns and
adjectives in the job description itself, of course. These are the
words and phrases a keyword search will most likely look for. Be sure
to use synonyms for these words, also. When you make a resume, your
goal is to give your resume the greatest likelihood of being found by
an automated keyword search.
- Never, ever tell even a small white
lie on your
resume.
- Do not
list references in your resume or use the phrase "references available
upon request." Employers presume you have references and will ask when
they want them.
- Rather than using general statements
about your
qualifications and experience, state them in terms that most closely
match the job for which you're applying.
- State your
responsibilities in terms of accomplishments, not just a description of
your duties. For example, instead of saying "designed a new accounts
receivable procedure", say "designed a new accounts receivable
procedure that reduced overdue accounts by 30 percent".
- Use
bullets liberally when you make a resume. They are much easier for the
Hiring Manager to read. At least half – if not more – of your resume
should be in the form of bullets.
- Most people list computer
skills at the end of the resume, which is fine if they are incidental
to the job. But if computer skills are important in the job you're
applying for, list you computer skills at the top of your resume.
- Have someone else read your resume for
20
seconds and ask them if they could see your main qualifications in that
time period.
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